Unable to Communicate With Instance

Problem

  • Not able to ping the instance
  • After initiating a continuous ping to the instance, ARP requests on the bond0 interface of the host are visible but there no ARP replies.
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  • ARP requests are visible on the qrouter interface as well
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  • ARP requests are visible on the bond interface as well as on the qrouter interface of the host but these requests are not seen on qvo, qvb, and tap interface of the instance.

Environment

  • Platform9 Managed OpenStack - All Versions
  • Neutron

Cause

The qvo interface of the instance is not part of the bridge br-int. As a result respective OpenFlow rules aren't being populated for instance.

/var/log/pf9/pf9-neutron-ovs-agent.log

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Resolution

  1. Hard reboot the instance.
  2. pf9-neutron-ovs-agent service will create a qvo & qvb interface.

Additional Information

Network: under the hood

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