Murano Environment Stuck in "Deleting" Status
Problem
- A Murano environment is stuck in a "deleting" status.
$ openstack environment show MuranoTest -c name -c status
+------------------+----------------------------------+
| Field | Value |
+------------------+----------------------------------+
| id | 868d8d6356974db5b5e6d6588a8c527e |
| name | MuranoTest |
| status | deleting |
+------------------+----------------------------------+
- After some time, the environment is shown to be in a "delete failure" status.
$ openstack environment show MuranoTest -c name -c status
+------------------+----------------------------------+
| Field | Value |
+------------------+----------------------------------+
| id | 868d8d6356974db5b5e6d6588a8c527e |
|name | MuranoTest |
| status | delete failure |
+------------------+----------------------------------+
- The underlying Heat stack and its associated resources still exist.
- In /var/log/murano/murano-engine.log (on the Platform9 Management Plane), the following is observed.
Environment
- Platform9 Managed OpenStack - v3.8.0 and Higher
- Murano
- Heat
Cause
The underlying package and/or the particular version of that package which was leveraged for environment creation no longer exists; the package was either deleted, or a newer version has been uploaded.
Resolution
- Abandon the Murano environment.
$ openstack environment delete --abandon [NAME/UUID]
- List all nested resources for the associated Heat stack.
$ openstack stack resource list -n 5 [NAME/UUID]
The stack name typically corresponds to the name of the Murano environment. For further guidance, please reference Identifying Heat Stack Associated with Murano Environment.
- Delete the Heat stack.
$ openstack stack delete [NAME/UUID]
- Confirm that the Heat stack was successfully deleted along with its associated resources.
$ openstack stack show [NAME/UUID] -c stack_status
$ openstack stack resource list -n 5 [NAME/UUID]
Example:
$ openstack stack show 868d8d6356974db5b5e6d6588a8c527e -c stack_status
| stack_status | DELETE_COMPLETE
The resource list should return no results if all resources have successfully been deleted.
- Confirm that the Murano environment was successfully deleted.
$ openstack environment show [NAME/UUID]
Additional Information
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