Manage it on your own
Red Hat OpenShift Container Platform is a set of software components that have to be installed and managed by customers themselves, on their own infrastructure, similar to traditional software products.
The customer’s internal IT operations team is responsible for ongoing day-2 operations, such as: ensuring HA, upgrades, security patches, monitoring, alerts, and more.
OpenShift provides all the point-tools for running Kubernetes, but the burden is on the customer to operate these systems with strict SLAs. This can pose a significant challenge because many companies lack Kubernetes operational skills and it is quite difficult to hire and retain in-house Kubernetes experts.
Red Hat provides traditional support subscription, where troubleshooting and on ongoing remediation are handled via support tickets. Any issues that customers encounter with managing Kubernetes at scale on their own – including manual upgrades – require engaging with the OpenShift support team, which can prolong resolution considerably.
Ensure 99.9% uptime guarantee with no operational overhead
Platform9 Managed Kubernetes delivers Kubernetes as a fully managed SaaS solution without professional services or complex packaged software implementations.
PMK eliminates the operational burden of Kubernetes at scale by freeing the internal staff, and offloading all production issues, monitoring, troubleshooting and healing to be handled automatically – by the service, with 99.9% SLA guarantee. Some of the critical operational capabilities that are included out of the box are: zero-touch upgrades, multi-cluster operations, high availability, monitoring, diagnostics, and more. Furthermore, when security vulnerabilities are discovered in Kubernetes or related open source components, Platform9 fixes the bug and issues a patch within a few days, that can be deployed on all clusters with no service interruption.
In addition, Platform9 has a team of Certified Kubernetes Admins (CKA) that are an extension of the customer’s Operation team, and are available at a moment’s notice to proactively remediate issues when needed, or consult with around best practices for architecting applications or data centers to maximize the value of Kubernetes.
zero-touch upgrades, multi-cluster operations, high availability, monitoring, diagnostics, and more, all handled automatically and backed by a 24x7x365 SLA