Focus on innovation while Platform9 manages, monitors, and remediates your cloud native infrastructure using a SaaS management plane and a unique proactive-ops methodology. This works for OpenStack, Kubernetes, KubeVirt and Bare Metal management.
Using remote monitoring, auto-alert and auto-ticket generation, and proactive troubleshooting integrated with our support systems.
Guided onboarding is perfectly tailored to your specific infrastructure environment and business needs. Successfully navigate adoption regardless of internal expertise.
Automated backup, archival, and recovery strategies. Regular fire drills to validate backup processes.
SaaS management enables automated scaling, seamless upgrades, and fine-grained RBAC and zero-trust policies. Maintain optimized performance post-deployment.
Our proactive-ops methodology significantly reduces your team’s operational overhead and issue resolution times, while improving your system uptime.
97.2% of issues resolved without customer escalation
64.5% of customer issues are proactively detected and tickets created automatically
Platform9’s Always-On Assurance™ is more than just a slogan; it represents a dedication to Kubernetes support through advanced technology, certified expertise, and a team of certified professionals. This whitepaper provides architectural details and enabling-technology for proactive operations.
All Kubernetes support engineers are CKA certified, ensuring skilled problem-solving
Half of the team holds CKS certifications, bolstering capability in critical security aspects of Kubernetes
A dedicated support team collaborates closely with the engineering team for efficient problem resolution
Customer-centric service focuses on empathy and understanding, guiding clients through issues and onboarding, fostering satisfaction and trust
Enjoy the peace of mind that comes with a highly available Kubernetes environment without having to manage it yourself.