Applications Failing With Error "504 Gateway Timeout

Problem

Ingress controller logs shows a gateway timeout error.

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Environment

  • Platform9 Managed Kubernetes - All Versions

Cause

  • The flannel container is not able to connect to the etcd database to obtain network configuration because port 4001 is blocked by Security Groups on the master nodes.
  • The following errors will be logged by the flannel container.
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Resolution

Edit the Security Groups for the master node to allow traffic on port 4001.

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