Management Plane Upgrade Fails with "Connection timed out" Error.

Problem:

  • Management Upgrade failed with below mentioned error in the airctl-logs/pf9deploy-prepare-restore.log file.
Error
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Environment:

  • Platform9 Edge Cloud - v5.3 and Higher
  • Airctl

Troubleshooting:

  • Try to ssh to the deployment host using FQDN and confirm if it fails with Operation not permitted error.
SSH error
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Resolution:

  • Please perform below mentioned changes on the Deployment Host.
  • Add below mentioned entries in file /etc/security/limits.conf
Javascript
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  • Add below mentioned line in /etc/pam.d/sshd file.
Javascript
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