Platform9 Blog:
Tag: remote support
Enabling Advanced Remote Support on Platform9 VMware Appliance
Tags: remote support, VMware
By default, members of the Platform9 support team cannot interactively log onto a customer’s deployed Platform9 VMware appliance. In exceptional circumstances, it is sometimes useful to enable the advanced remote… Read More
Enabling Advanced Remote Support on Linux Hosts Managed by Platform9 Host Agent
Tags: Linux, remote support
By default, members of the Platform9 support team cannot interactively log onto a customer’s Linux host. In exceptional circumstances, it is sometimes useful to enable the advanced remote support (ARS)… Read More