VM Build Fails as Volume did not get Created

Problem

VM build fails with the error "Volume <volume-id> did not finish being created even after we waited 0 seconds or 1 attempts. And its status is error".

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Environment

  • Platform9 Managed OpenStack - v4.0 and Higher

Cause

VM build tries to create the volume but the required _pf9-cindervolume-base_ service remains in active (exited) state on all cinder hosts, which doesn't allow creation of a new volume.

Service status
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Resolution

To fix the issue, restart the pf9-cindervolume-base service and verify if that service is active (running).

Service status
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Additional Information

Platform9 has raised an internal bug IAAS-10791 to fix the issue with the service so that it should automatically be restarted if the service is in active (exited) state.

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