Hostagent Unable to Start pf9-* Services

Problem

• Host not able to converge with the management plane
• Hostagent fails to start pf9-* services

2020-05-29 06:15:16,155 - pf9_app.py ERROR - Command sudo /etc/init.d/pf9-muster start, code=1 stdout= stderr=sudo: no tty present and no askpass program specified

• For gid 1001 for pf9-user, we see a different group instead of pf9-group

$ grep '^pf9group:' /etc/group

pf9group:*:1003

​

$ id pf9

uid=1001(pf9) gid=1001('diff-username') groups=1001('diff-group-name')

Environment

• Platform9 Managed OpenStack - All Versions
• Platform9 Managed Kubernetes - All Versions

Cause

The /etc/group file on the hosts is modified reflecting a different gid for user pf9group.

Resolution

1. Correct the gid for pf9group to 1001 in /etc/group file.

# vi /etc/group

pf9group:*:1001

2. After correction, the output will look as below.

$ id pf9

uid=1001(pf9) gid=1001(pf9group) groups=1001(pf9group)

3. Restart the pf9-hostagent service on the host.

$ systemctl restart pf9-hostagent.service