Glance: Failed to Upload Image Data Due to HTTP Error
Problem
- Uploading an image to Glance or creating a snapshot of an instance fails silently.
- The following exception is seen in /var/log/pf9/ostackhost.log on the host where the instance resides.
- On the Glance node, the Glance API logs in /var/log/glance/api.log logs the following error.
Environment
- Platform9 Managed OpenStack - v3.7.0 and Higher
Cause
The directory on the Glance nodes where the snapshots/images are uploaded have incorrect permissions.
Resolution
- The directory where the Glance images are uploaded should have the following permissions.
- Ownership: pf9:pf9group
- Permission: 755
Additional Information
- In this scenario, enabling the debug mode for Glance won't help.
- To identify the issue, capture the
straceof the Glance process when uploading an image or taking a snapshot.
- To stop the strace capture, press Ctrl+C.
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