Host Failing to Converge: "AttributeError: 'module' object has no attribute 'SSL_ST_INIT'

Problem

  • The Hostagent service ( pf9-hostagent) is failing to converge the first time after a host has been authorized with the Management Plane and/or after any packages on the host have been installed or updated.
  • The following traceback and subsequent error is observed in /var/log/pf9/hostagent.log.
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Environment

  • Platform9 Managed OpenStack - All Versions
  • Hostagent

Cause

A conflict exists between the openssl and python-openssl modules.

Resolution

1. Remove the python-openssl package from the host.

Ubuntu

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CentOS

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2. Restart the pf9-hostagent service.

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Host Failing to Converge: "AttributeError: 'module' object has no attribute 'SSL_ST_INIT'ProblemEnvironmentCauseResolution