The Growth plan starts under $500/month, including an option for month-to-month payments, and provides 99.9% SLA and business hours support for up to 50 nodes or 2000 vCPUs’s if you're running in public cloud.
The enterprise plan is for organizations with large and complex infrastructure that require advanced and custom integrations with their existing data center or highly distributed edge infrastructure. This plan provides a white-glove service with designated account and customer success teams, weekly calls, quarterly reviews, and much more.
| Core Features | Growth | Enterprise |
|---|
| Upstream Open-Source Kubernetes | ✓ | ✓ |
| Provisioning of Kubernetes Clusters | ✓ | ✓ |
| High Availability and Healing | ✓ | ✓ |
| Zero Downtime Cluster Upgrades | ✓ | ✓ |
| Instant Security Patching | ✓ | ✓ |
| etcd Backup | ✓ | ✓ |
| Monitoring & Logging | ✓ | ✓ |
| Multi-cluster Management | ✓ | ✓ |
| Self-service Provisioning | ✓ | ✓ |
| CLI Access | ✓ | ✓ |
| API Access | ✓ | ✓ |
| Multitenancy | ✓ | ✓ |
| Deployment Options | Growth | Enterprise |
|---|
| On Prem BareOS | ✓ | ✓ |
| AWS | ✓ | ✓ |
| Azure | ✓ | ✓ |
| GKE | ✓ | ✓ |
| Edge | - | ✓ |
| Multi-version Support | ✓ | ✓ |
| Regions | 3 | Unlimited |
| Terraform Integration | ✓ | ✓ |
| OS Options | Growth | Enterprise |
|---|
| Ubuntu | ✓ | ✓ |
| CentOS/RHEL | ✓ | ✓ |
| Managed Observability | Growth | Enterprise |
|---|
| Monitoring | ✓ | ✓ |
| Data retention | Extended | Extended |
| Alert integrations | Advanced | Advanced |
| Log aggregation | Coming soon | Coming soon |
| Application management | Growth | Enterprise |
|---|
| Choice of private registry | ✓ | ✓ |
| Choice of CI/CD tools | ✓ | ✓ |
| Support | Growth | Enterprise |
|---|
| Automatic alerts | ✓ | ✓ |
| Community support | ✓ | ✓ |
| Access to Platform9 support team | ✓ | ✓ |
| # of Support tickets/month | 10 | Unlimited |
| Support hours | 8x5 | 24x7 |
| Response time | Priority based | Priority based |
| Email support | ✓ | ✓ |
| Phone support | ✓ | ✓ |
| Live chat & video support | | ✓ |
| Automatic support ticket creation | ✓ | ✓ |
| Proactive remediation | ✓ | ✓ |
| Custom support model | | ✓ |
| SLA | Growth | Enterprise |
|---|
| Uptime SLA | 99.9% | 99.9% |
| Custom SLA model | | ✓ |
| Customer success | Growth | Enterprise |
|---|
| Onboarding support | Guided | Full service |
| Customer Success Manager | Virtual | Dedicated |
| CSM calls & reports | | Weekly |
| Solution Architect | | Dedicated |
| Regular business reviews | | ✓ |
| Customized CS plans | | ✓ |
| Whitelabelled UI | | ✓ |
| Networking & Storage integrations | Growth | Enterprise |
|---|
| Load balancing | ✓ | ✓ |
| CNI networking plugin support | ✓ | ✓ |
| Flexvolume driver support | ✓ | ✓ |
| Container Storage Interface (CSI) support | ✓ | ✓ |
| Management | Growth | Enterprise |
|---|
| Account Users | 50 | Unlimited |
| Kubernetes RBAC | ✓ | ✓ |
| Security Features | Growth | Enterprise |
|---|
| HTTPS/TLS communication | ✓ | ✓ |
| Password encryption with SHA512 algorithm | ✓ | ✓ |
| Mutual authentication using TLS v1.2 | ✓ | ✓ |
| Encryption of data at rest for metadata | | ✓ |
| Restricted access | | ✓ |
| SAML SSO | | ✓ |
| Time-based one-time passwords (OPT) | | ✓ |
| Management plane isolation | | ✓ |
| PCI Compliance | | ✓ |
| Terms | Growth | Enterprise |
|---|
| Commitment | Monthly or Annual | Annual |
| Billing basis | Monthly or Annual | Annual |
| Payment method | Credit card / Invoice | Custom |
| Payment period | Pay upfront for month or year | Custom |
| Discount | 20% for annual | Custom |
