> For the complete documentation index, see [llms.txt](https://platform9.com/kb/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://platform9.com/kb/smcp/solution/unable-to-reach-mangement-plane.md).

# Unable to Reach On-Prem Management Plane

## Problem

* Unable to access on-prem management plane from browser or through API calls.

## Environment

* Platform9 Edge Cloud - All Versions

## Cause

* The IP forwarding is disabled manually on the host running the management plane. Any request coming for the management plane VM on the host are not getting forwarded to the management plane.
* By default it is enabled on the host running the management plane as a pre-requisite for hosting the management plane.
* Below command confirms the IP forwarding is disabled on the host.

{% tabs %}
{% tab title="Sample Output" %}

```none
$ sudo sysctl -p | grep forward
net.ipv4.ip_forward = 0
```

{% endtab %}
{% endtabs %}

## Resolution

1. Enable the kernel parameter for IPv4 packet forward by running the below command.

{% tabs %}
{% tab title="None" %}

```none
$ sudo sysctl -w net.ipv4.ip_forward=1
net.ipv4.ip_forward = 1
```

{% endtab %}
{% endtabs %}


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