> For the complete documentation index, see [llms.txt](https://platform9.com/kb/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://platform9.com/kb/smcp/solution/mplane-upgrade-vm-error-resizing-du-image-disk-exit-status.md).

# Management Plane Upgrade From v-5.3.0-1715805 to v-5.3.0-1762883 Failed with Error "error creating v

## Problem

Management Plane upgrade from v-5.3.0-1715805 to v-5.3.0-1762883 failed with error "error creating vm error resizing DU image disk exit status 1".

{% tabs %}
{% tab title="Failed Upgrade" %}

```none
$ /opt/pf9/airctl/airctl upgrade --disk /opt/pf9/airctl/du-v-5.3.0-1762883.qcow2 --config /opt/pf9/airctl/conf/airctl-config.yaml

rollback state directory: /tmp/airctl_backup_334347069
--- backing up management plane ---
backup saved to /tmp/airctl_backup_334347069/backup.tar.gz
--- deleting configuration state ---
--- moving old state file to /tmp/airctl_backup_334347069/state.yaml ---
--- saving VM XML to /tmp/airctl_backup_334347069/domain.xml ---
--- saving network XML to /tmp/airctl_backup_334347069/net.xml ---
--- deleting management plane ---
old disk image (will NOT be deleted): /opt/pf9/airctl/du.qcow2
old ISO image (will NOT be deleted): /home/xyz_admin/.airctl/cloud-init-2021-10-14T09:58:10Z.iso
done
--- creating new management plane ---
fatal error: failed to upgrade: error creating vm error resizing DU image disk exit status 1
```

{% endtab %}
{% endtabs %}

## Environment

* Platform9 Edge Cloud - v5.3 and Above

## Answer

The upgrade failed as *install.sh* was executed with *root* user and upgrade was executed with *non-root* user which resulted in conflicting permissions. On performing rollback and retrying the upgrade with correct file permissions, the upgrade succeeded.

{% tabs %}
{% tab title="Upgrade Success" %}

```none
$ /opt/pf9/airctl/airctl upgrade --disk /opt/pf9/airctl/du-v-5.3.0-1762883.qcow2 --config /opt/pf9/airctl/conf/airctl-config.yaml

rollback state directory: /tmp/airctl_backup_330328896
--- backing up management plane ---
backup saved to /tmp/airctl_backup_330328896/backup.tar.gz
--- deleting configuration state ---
--- moving old state file to /tmp/airctl_backup_330328896/state.yaml ---
--- saving VM XML to /tmp/airctl_backup_330328896/domain.xml ---
--- saving network XML to /tmp/airctl_backup_330328896/net.xml ---
--- deleting management plane ---
old disk image (will NOT be deleted): /opt/pf9/airctl/du.qcow2
old ISO image (will NOT be deleted): /home/xyz_admin/.airctl/cloud-init-2021-10-14T09:58:10Z.iso
done
--- creating new management plane ---
--- restoring from backup ---
starting management plane ...
preparing configuration database for restore operation ...
restoring configuration database ...
NTP settings migrated successfully                       
preparing management plane for restore operation ...
192.168.120.254] Error creating ssh client using ssh user : centos, retrying...
restoring main database ...                              
re-configuring the management plane ...
  44% |█████████████████                       |  [6m4s:10m8s]    
restore operation completed successfully                          
--- persisting configuration to disk ---
--- upgrade complete ---
upgrade done
```

{% endtab %}
{% endtabs %}

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