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VM went into paused state after trying to stop it

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Problem

  • VM went into the paused state after trying to stop it.

  • Cannot perform any action on the VM.

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Environment

  • Platform9 Managed OpenStack - v5.4.0 and Higher

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Cause

  • From ostackhost logs, it seems VM power off failed and then it went into paused state:

2022-09-07 10:37:17.990 INFO nova.image.pf9_glance [req-b8fefaa1-4f54-xxx-xxx-bb7815f99b9c abc@xyz.com service] Fetched new image-cluster endpoint list: ['http://192.168.30.33:9292', 'http://192.168.30.38:9292']
2022-09-07 10:37:20.808 INFO nova.compute.manager [req-b8fefaa1-4f54-xxx-xxx-bb7815f99b9c abc@xyz.com service] [instance: afcb39b4-xxxx-xxxx-xxxx-f130cb97c5e5] Successfully reverted task state from powering-off on failure for instance.
2022-09-07 10:37:21.364 ERROR oslo_messaging.rpc.server [req-b8fefaa1-4f54-xxx-xxx-bb7815f99b9c abc@xyz.com service] Exception during message handling: libvirt.libvirtError: Requested operation is not valid: domain is not running
2022-09-07 10:37:21.364 TRACE oslo_messaging.rpc.server Traceback (most recent call last):
...
2022-09-07 10:37:21.364 TRACE oslo_messaging.rpc.server     if ret == -1: raise libvirtError ('virDomainShutdown() failed', dom=self)

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Resolution

  • Login to the host holding the VM and check the current status:

  • Resume the paused VM using below command:

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Additional Information

https://docs.openstack.org/mitaka/user-guide/cli_stop_ and_start_ an_instance.htmlarrow-up-right

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