> For the complete documentation index, see [llms.txt](https://platform9.com/kb/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://platform9.com/kb/pmo/solution/unable-to-create-volume-with-storage-availability-zones-configur.md).

# Unable to Create Volume with Storage Availability Zones Configured for Cinder Backends

## Problem

Unable to create a cinder volume in Cinder backend attached to ***storage\_availability\_zone.***

## Environment

* Platform9 Managed OpenStack - All Versions
* Cinder

## Cause

The ***storage\_availability\_zone by*** needs to be attached to a volume\_type with storage backend and metadata as `key= "RESKEY:availability_zones"` and `value= "az_name"`, to be able to create volume in that specific backend.

## Resolution

1. Click on the 'Volumes and Snapshots' Tab in UI.
2. Select the 'Volume Type' option and create click on the button 'CREATE NEW VOLUME TYPE'
3. Create a new volume type by selecting the backend and adding metadata as `key= "RESKEY:availability_zones"` and `value= "az_name"`

<figure><img src="https://3413721029-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8o9pwjt91cVZOj58RUXj%2Fuploads%2Fgit-blob-91dd2282b535194fcc4b0bf15520aec6e5824844%2Fauo4ldda8a4kom2w6prk7arw458qh5vqrbpjlo37877pa552d9b92oqbxg2d4vxn.png?alt=media" alt=""><figcaption></figcaption></figure>


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