> For the complete documentation index, see [llms.txt](https://platform9.com/kb/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://platform9.com/kb/pmo/solution/instance-creation-failed-due-to-erroneous-volume.md).

# Instance Creation Failed due to erroneous volume

## Problem

* Failed to create Instance due to volume being in error state.
* Instance stuck in the `BUILD` state during creation with the error mentioned below.

{% tabs %}
{% tab title="Nova Logs" %}

```javascript
2022-06-27 16:34:20.543 TRACE nova.compute.manager [instance: f788fd93-XXXX-XXXX-XXXX-XXXXXXXXfd56] nova.exception.VolumeNotCreated: Volume b52a7258-XXXX-XXXX-XXXX-XXXX9c74 did not finish being created even after we waited 65 seconds or 9 attempts. And its status is error.
```

{% endtab %}
{% endtabs %}

Environment

* Platform9 Managed OpenStack - All versions
* Nova
* Cinder - Fiber Channel (FC)

## Cause

* The error mentioned below found to be associated with the volume that got stuck in the ERROR state during creation.

{% tabs %}
{% tab title="Cinder Logs" %}

```javascript
2022-06-27 13:26:14.081 ERROR cinder.volume.utils [req-0d000c85-41af-4607-adec-67cfa4fa3f90 None transition1] Failed to copy image 13d05b01-XXXX-XXXX-XXXX-XXXXXXXXb40e to volume: 4de501bb-XXXX-XXXX-XXXX-XXXXXXXXd96a: os_brick.exception.NoFibreChannelVolumeDeviceFound: Unable to find a Fibre Channel volume device.
2022-06-27 13:26:15.032 ERROR cinder.volume.flows.manager.create_volume [req-0d000c85-41af-4607-adec-67cfa4fa3f90 None transition1] Volume 4de501bb-XXXX-XXXX-XXXX-XXXXXXXXd96a: create failed
```

{% endtab %}
{% endtabs %}

* The error indicates that the volume creation failed as cinder plugin was not able to find the associated `Fiber Channel Volume` at the backend SAN/NAS Storage .

## Resolution

* Try to check the Fiber Channel Connectivity with backend `SAN/NAS` storage through `SAN` or `Ethernet` switch with the storage team assistance.
* If no connectivity or hardware issues are found then try to manually attach a test FC volume from same `SAN/NAS` storage to the `Cinder` Host.


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