> For the complete documentation index, see [llms.txt](https://platform9.com/kb/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://platform9.com/kb/pmo/solution/br-int-packet-loss-observed.md).

# 'br-int' Packet Loss Observed

## Problem

Packet drops are observed on the ***br-int*** (integration bridge) interface of the hypervisors

## Environment

* Platform9 Managed OpenStack - v4.0 and Higher
* Open vSwitch

## Cause

The ***br-int*** interface does not have networking configuration and its status is DOWN. Any broadcast/multicast packet hitting this interface will get dropped causing the counter to increment.

{% tabs %}
{% tab title="None" %}

```none
$ ip -s link show br-int30: br-int: [BROADCAST,MULTICAST] mtu 1450 qdisc noop state DOWN mode DEFAULT group default qlen 1link/ether ae:5c:09:cb:a5:43 brd ff:ff:ff:ff:ff:ffRX: bytes packets errors dropped overrun mcast 0 0 0 4732073 0 0 TX: bytes packets errors dropped carrier collsns 0 0 28635 0 0 0
```

{% endtab %}
{% endtabs %}

## Resolution

An increase in the number of drop packets should not cause any networking issue and can be safely ignored.


---

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