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VMWare Instance Doesn't Show IP Address in OpenStack UI or CLI

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Problem

VMware instances did not show any IP address in the OpenStack UI or OpenStack CLI but have an IP address in the VMware console.

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Environment

  • Platform9 Managed OpenStack - v4.4 and Higher

  • VMware

  • pf9-discovery

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Cause

pf9-discovery service is not removing IPs from discovered VMs when they are unallocated from a VC perspective. It's only adding new IPs, but not checking existing ones.

Sometimes VC returns NIC info with DVS UUID as network name, instead of PortGroup name. This issue was fixed by a lookup using PortGroup moID (physical_network) in case the name lookup fails.

Port creation in Neutron was always using 'service' tenant causing missing IPs in nova and was fixed using instance's project_id in neutron port creation.

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Resolution

The issue is now fixed in PMO v5.2 and now back ported to the latest v5.1 and v5.0 release.

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Additional Information

The issue was tracked under IAAS-10585arrow-up-right

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