SSO Users Have "Email" Field on Support Form
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A superfluous "Email" field is presented to SSO users when attempting to submit a support request in the Clarity UI.

Platform9 OpenStack - All Versions
Clarity UI
A bug was introduced that prevents this field from being hidden as it is automatically populated on submission.
A bug report has been created and the proper resolution is currently being investigated. We will update this article with more information as it becomes available.
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