# Why Does my New VMware Gateway Not Show Up for Authorization?

## Problem

When there is an existing VMware gateway authorized a new gateway will not show up for authorization even if the **pf9 installer** has run successfully on it.

## Environment

* Platform9 Managed OpenStack on VMware

## Answer

The existing VMware gateway will have to be completely deauthorized and removed from Platform9 before the new gateway can show up for authorization.

## Additional Information

1. [Managed OpenStack on VMware](https://docs.platform9.com/openstack/preparing_vmware/connecting_platform9_to_vmware_vsphere)
2. [Platform9 OpenStack on VMware pre-requisites](https://docs.platform9.com/openstack/preparing-vmware/platform9_vmware_vsphere_prerequisites)


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