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Why Can I Not Edit Certain Resources as Admin While Scoped to 'service' Tenant?

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Problem

An admin user scoped to the 'service' tenant is not able to perform certain operations for instances residing in another tenant. As seen in the Screenshot, the demo-0* instances are launched in the 'Support' tenant while we are attempting to edit them while scoped to the service tenant.

Screen_Shot_2020-01-30_at_2.16.21_PM.png
Screen_Shot_2020-01-30_at_2.16.21_PM.png

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Environment

  • Platform9 Managed OpenStack - All Versions

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Answer

Certain OpenStack operations require you to be scoped to the tenant whose resources you want to edit. Switch to the tenant where the instances/resources you want edit reside in and retry the operation.

Screen_Shot_2020-01-30_at_2.12.02_PM.png
Screen_Shot_2020-01-30_at_2.12.02_PM.png
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