> For the complete documentation index, see [llms.txt](https://platform9.com/kb/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://platform9.com/kb/pmo/frequently-asked-questions/vm-build-fails-due-to-service--org-freedesktop-machine1--failing.md).

# VM Build Fails due to Service 'org.freedesktop.machine1' Failing to Activate and Timed out

## Problem

VM build fails with the below error logs in *`pf9-ostackhost`* logs.

{% tabs %}
{% tab title="PF9-ostackhost logs" %}

```bash
2024-09-10 01:11:04.779 ERROR nova.compute.manager [req-38f8dc99-4712-4cf8-9077-56d772768e1b ..] [instance: <instance-uuid>] Failed to build and run instance: libvirt.libvirtError: Failed to activate service 'org.freedesktop.machine1': timed out
2024-09-10 01:11:04.779 TRACE nova.compute.manager [instance: <instance-uuid>] Traceback (most recent call last):
...
2024-09-10 01:11:04.779 TRACE nova.compute.manager [instance: <instance-uuid>] libvirt.libvirtError: Failed to activate service 'org.freedesktop.machine1': timed out
2024-09-10 01:11:04.779 TRACE nova.compute.manager [instance: <instance-uuid>]
2024-09-10 01:11:07.024 INFO nova.compute.manager [req-38f8dc99-4712-4cf8-9077-56d772768e1b ..] [instance: <instance-uuid>] Took 1.98 seconds to deallocate network for instance.
2024-09-10 01:11:07.653 INFO nova.scheduler.client.report [req-38f8dc99-4712-4cf8-9077-56d772768e1b ..] Deleted allocation for instance <instance-uuid>
```

{% endtab %}
{% endtabs %}

## Environment

* Platform9 Managed OpenStack - v4.0 and Higher

## Cause

*`Systemd-machined`* is a system service that keeps track of locally running virtual machines and containers. However, sometimes it has been observed that this service does not show errors but still libvirt fails to activate the service and build VM.

## Resolution

Restart the *`systemd-machined`* service. Verify once the service is stable.

{% tabs %}
{% tab title="Service" %}

```bash
# systemctl restart systemd-machined
```

{% endtab %}
{% endtabs %}

## Additional Information

The underlying Linux host system service may experience virtualisation issues, but restarting the service typically resolves the problem.


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