# Unable To Download KubeConfig When MFA Enabled

## Problem

Downloading Kubeconfig with Authentication Method as Password fails with the error “Invalid Credentials”

## Environment

* Platform9 Managed Kubernetes - v5.4 and Higher

## Cause

This is a known issue and our Engineering team is working on a fix. Reach out to Platform9 Support for the status of the fix

## Workaround

Disable MFA OR use Token based authentication method to download kubeconfig


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