# The Command pf9ctl cluster prep-node Fails to Onboard The Host Due To Unavailability of The NTP Pack

## Problem

* The **`pf9ctl cluster prep-node`** command fails to prepare the node so that it can be added to the Platform9 Managed Kubernetes cluster.
* The below errors are visible in the pf9ctl logs */root/pf9/log/pf9ctl.log*.

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```none
TASK [ntp : Install NTP] ***************************************************************************************************************************************************************************************************************failed: [localhost] (item=ntp) => {"ansible_loop_var": "item", "changed": false, "failures": ["No package ntp available."], "item": "ntp", "msg": "Failed to install some of the specified packages", "rc": 1, "results": []}
```

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## Environment

* Platform9 Managed Kubernetes - v4.0 and Higher

## Cause

The active repository do not provide NTP package which is needed to onboard a node.

## Resolution

1. Follow the steps provided in the [Fedora](http://fedoraproject.org/wiki/EPEL) wiki to add the EPEL repository which contains the NTP package.
2. You can also verify that the EPEL repository is enabled on the system by listing all active repositories using the following command.

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{% tab title="None" %}

```none
# yum repolist
```

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{% endtabs %}

3. After adding the EPEL repository install NTP package by running the below command.

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{% tab title="None" %}

```none
# yum install ntp
```

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4. Run the below command to onboard the node.

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{% tab title="None" %}

```none
# pf9ctl cluster prep-node
```

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