> For the complete documentation index, see [llms.txt](https://platform9.com/kb/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://platform9.com/kb/pmk/solutions/kubeconfig-cannot-be-retrieved-with-multi-factor-authentication.md).

# Kubeconfig Cannot be Retrieved With Multi-Factor Authentication (MFA) Enabled

## Problem

* In Clarity UI, under 'Infrastructure' tab, the *kubeconfig* cannot be retrieved for a cluster when multi-factor authentication (MFA) is enabled.

<figure><img src="https://978681485-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FzyQCMA9ICq40g4F8hWJi%2Fuploads%2Fgit-blob-dca5c054fac5adcceb45cdf7283cda12cb14ba36%2F1623345362.png?alt=media" alt="Screen_Shot_2018-10-16_at_1.19.27_PM.png"><figcaption><p>Screen_Shot_2018-10-16_at_1.19.27_PM.png</p></figcaption></figure>

<figure><img src="https://978681485-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FzyQCMA9ICq40g4F8hWJi%2Fuploads%2Fgit-blob-72ea0b394ca7dc1f4e224d5c4c5012e50a5c4464%2F1623345364.png?alt=media" alt="Screen_Shot_2018-10-16_at_1.20.05_PM.png"><figcaption><p>Screen_Shot_2018-10-16_at_1.20.05_PM.png</p></figcaption></figure>

## Environment

* Platform9 Managed Kubernetes - All Versions
* Multi-Factor Authentication (MFA)
* Keystone

## Cause

No field is exposed in the UI to allow for the MFA code to be entered.

## Resolution

N/A - No fix is currently available for this issue. The current workarounds are listed below.

* MFA may be disabled for the user(s) who require the ability to download the *kubeconfig* from the UI, or a separate user will have to be created without MFA enabled for this action.
* The built-in CLI exposed within Clarity UI may be used to perform operations on the cluster in addition to retrieving the *kubeconfig*.

<figure><img src="https://978681485-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FzyQCMA9ICq40g4F8hWJi%2Fuploads%2Fgit-blob-39a4f380e10c1dfdb16aa34f4eb68a1dd74db762%2F1623345366.png?alt=media" alt="Screen_Shot_2018-10-16_at_1.35.51_PM.png"><figcaption><p>Screen_Shot_2018-10-16_at_1.35.51_PM.png</p></figcaption></figure>

## Additional Information

For guidance on how to configure and disable MFA, please refer to [Set Up Multi-Factor Authentication](https://docs.platform9.com/support/setup-multi-factor-authentication-with-platform9/).


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