Network MTU Description States Possible Values of 1280-9000, But MTU can only be set up to 1500

Problem

  • In the PCD UI, the MTU description indicates that acceptable values range from 1280 to 9000. However, when attempting to set the MTU value above 1500, an error message is displayed in the UI, indicating that the MTU is capped at 1500. This suggests that, despite the stated range, the maximum MTU value that can be configured in the current environment is limited to 1500.

Environment

  • Private Cloud Director Virtualization - till v2025.7-47

  • Private Cloud Director Kubernetes – till v2025.7-47

  • Self-Hosted Private Cloud Director Virtualization - till v2025.7-47

  • Self-Hosted Private Cloud Director Kubernetes - till v2025.7-47

  • Component: Neutron

Cause

  • Even though the MTU description states that acceptable values range from 1280 to 9000, the MTU is capped at 1500 as part of the default neutron configuration.

  • This issue is tracked in PCD-3215 and a fix is available from 2025.8-92 versions and above.

Workaround

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PCD SaaS Users: Reach out to the Platform9 support teamarrow-up-right to update the MTU value on the management plane.

PCD Self-Hosted Users: Please apply the steps below to update the MTU value in the Neutron configuration.

NOTE: The steps provided below are for a temporary workaround. It will won't persist management plane upgrade.

1. Backup neutron-etc secret on management plane cluster.

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All the configuration file data in the neutron-etc secret is in base64 encoding. To see the actual data, decode it from base64.

2. Modify neutron-etc secret.

  • Update neutron.conf and add global_physnet_mtu = 9000 under DEFAULT section.

  • Modify ml2_conf.ini and add path_mtu = <between 1500 and 9000> under ml2 section.

3. Restart Neutron server.

Validation

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The virtual networks have an associated offset, meaning that the maximum MTU value that a virtual network can support is determined by subtracting 50 from the path_mtu value.

  • Update the MTU value of a network from the UI to a value greater than 1500.

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