> For the complete documentation index, see [llms.txt](https://platform9.com/kb/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://platform9.com/kb/generic/solution/running-openstack-recordset-list-command-fails.md).

# Running openstack recordset list Command Fails

## Problem

Running openstack recordset list command fails with following error:

{% tabs %}
{% tab title="Bash" %}

```bash
$ openstack recordset list <recordSet>
Unable to establish connection to http://127.0.0.1:9001/v2/zones?name=<RecordSet>: HTTPConnectionPool(host='127.0.0.1', port=9001): Max retries exceeded with url: /v2/zones?name=<recordSets> (Caused by NewConnectionError('<urllib3.connection.HTTPConnection object at 0x7fa23ce9b5d0>: Failed to establish a new connection: [Errno 111] Connection refused',))
```

{% endtab %}
{% endtabs %}

## Environment

* Platform9 Managed OpenStack - All Versions
* Ubuntu machine running OpenStack Client with Python 2.7 virtual environment

## Cause

OpenStack Client was using Python 2.7

## Resolution

1. Deactivate the current virtual environment:

{% tabs %}
{% tab title="Bash" %}

```bash
deactivate
```

{% endtab %}
{% endtabs %}

2. Create a virtual environment with Python3 and activate it:

{% tabs %}
{% tab title="Bash" %}

```bash
virtualenv -p python3.6 pf9-openstack
source pf9-openstack/bin/activate
```

{% endtab %}
{% endtabs %}

3. Upgrade pip and then install openstackclient & designateclient:

{% tabs %}
{% tab title="Bash" %}

```bash
pip install --upgrade pip

pip install python-openstackclient python-designateclient -c https://raw.githubusercontent.com/openstack/requirements/stable/ussuri/upper-constraints.txt
```

{% endtab %}
{% endtabs %}

**Note**: If the virtualenv binary doesn’t exist, install it with following command :

{% tabs %}
{% tab title="Bash" %}

```bash
apt install virtualenv -y
```

{% endtab %}
{% endtabs %}

###


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