Hypervisor is Reporting Offline to The Management Plane

Problem

Hypervisor is reporting as offline to the Management Plane

Environment

• Platform9 Managed OpenStack - All Versions

• Platform9 Managed Kubernetes - All Versions.

Cause

The disk space on the /var mount point on which the logs and Virtual Machine details are stored do not have any free space left. Below errors are observed in the /var/log/pf9/hostagent-daemon.log

logs

--- Logging error ---
Traceback (most recent call last):
  File "/opt/pf9/python/lib/python3.6/logging/__init__.py", line 998, in emit
    self.flush()
  File "/opt/pf9/python/lib/python3.6/logging/__init__.py", line 978, in flush
    self.stream.flush()
OSError: [Errno 28] No space left on device

Call stack:
  File "/opt/pf9/hostagent/bin/pf9-hostd", line 18, in <module>
    import bbslave.main

Resolution

1. Make sure the mount point on which the Virtual Machine disks and logs have free disk space available.

2. Once we have enough free disk space restart the pf9-hostagent service. The pf9-hostagentservice will restart other Platform9 services running on the system.

command

# sudo sysmtectl restart pf9-hostagent